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Pillar · the Triage COO
AtlasTx, your Triage COO
Held orders, missing COAs, low stock and flagged claims in one ranked list.
- The store dashboard opens on AtlasTx. It watches orders, carts, support, stock, lot paperwork, payments and flagged claims.
- Sample queue: a held order, open support tickets, a lot missing its certificate of analysis (COA), a low-stock product, two flagged product-page claims and five abandoned carts.
- Atlas ranks every open item inside the app, with an AI re-rank available.
- Nothing runs until someone presses Run AtlasTx.
Fires firstCodes, never namesSAMPLE data
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The run
Illustration of a runFires come out firstRecord codes only
- What a run does: orders, carts, tickets, stock, lot paperwork, payments and compliance flags stream in; AtlasTx takes them in; the ranked list comes out one card at a time.
- This is an illustration drawn in code, not a screen recording. The item count in it is illustrative.
- In the product, the run is one button: Run AtlasTx.
Press Run. It pulls in the whole store, then hands back your day in order.
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04AtlasTx
The queue and the fire card
Fire card on topFive sort ordersA person clears each item
- Sample fire card: an email scheduled for 11:00 to 1,900 customers contains a health claim. It is stopped for review before anything else.
- Then the ranked queue: held payments, a missing COA, low stock, flagged claims, carts.
- Five sort orders to choose from.
- AtlasTx lines up the fix; a person clears each item.
Fires first. A health claim in the 11:00 email outranks everything.
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Support tickets
Store topicsUrgency read on every ticketA person sends
- Tickets are about orders, shipping, COAs and lots, returns and payments. No clinical wording.
- AI drafts an urgency read and a suggested reply with the order in view; a person reads, edits and sends.
- Nothing is emailed or texted from this screen.
Order, shipping, COA and lot questions, each with a drafted reply.
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Follow-ups
Draft one, or draft allCarts, holds, restocksNothing is sent
- Every abandoned cart, held order and waiting restock request is listed with a drafted message.
- A person approves, edits or discards. No messaging provider is connected, so nothing is sent.
Abandoned carts, held orders and back-in-stock requests, each with a draft.
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